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BRUCE LEWIN ON SOCIAL BUSINESS AND THE FIVE FACTORS REQUIRED FOR BUSINESS TRANSFORMATION

I interviewed Four Groups co-founder Bruce Lewin back in 2009 for some pilot research I conducted with Dr Alain Samson (LSE) into Collaborative Innovation on behalf of NESTA (see more here).

Bruce provided a behavioural/group psychology perspective, and pointed out that what seemed to be missing from the client point of view is a methodology, system or tool (e.g. Kaplan Norton ‘Balanced Score Card’, Six Sigma, etc.) to help optimise collaboration, working relationships and productivity, particularly if a new project is starting or a new initiative is under way.